The Kahtoola Satisfaction Guarantee
If you're not 100% satisfied with a product you purchased from us, we will refund your money or exchange it at your discretion within 1 year of the purchase date. Any repairs not covered by this warranty will be made at a reasonable rate. The LeafSpring® extender bar is guaranteed to the original owner for life against breakage.
Your complete satisfaction is our goal... so please contact us with your comments or questions via e-mail or call us toll-free at 866-330-8030.
Kahtoola, Inc., may evaluate and/or repair damaged traction system components at its discretion, and the customer may be charged a reasonable fee for items not covered under warranty.
Before you send us a product for repair, send an e-mail message to email@example.com explaining what needs to be repaired in as much detail as possible. We will reply as soon as possible.