The Kahtoola Satisfaction Guarantee
If you're not 100% satisfied with a product you purchased from us, we will refund your money or exchange it at your discretion within 1 year of the purchase date. Any repairs not covered by this warranty will be made at a reasonable rate. The LeafSpring® extender bars are guaranteed to the original owner for lifetime against any defects in materials, workmanship, or breakage.
Your complete satisfaction is our goal... so please contact us with your comments or questions via e-mail or call us toll-free at 866-330-8030.
Repairs
Kahtoola, Inc., may evaluate and/or repair damaged traction system components at its discretion, and the customer may be charged a reasonable fee for items not covered under warranty.
Before you send us a product for repair, send an e-mail message to info@kahtoola.com explaining what needs to be repaired in as much detail as possible. We will reply as soon as possible.
FLIGHTdecks Purchased Winter of 2006-'07 Eligible for Free Upgrade
Send us your 2006-'07 Season Model FLIGHTdecks and we'll add the sealed step-in design that prevents SKYHOOK freeze-ins. Please call or email if you are uncertain of your model year.
When you ship, include your name, address, phone and an e-mail. All packages should be sent to Kahtoola, Inc., attn: 2006 Upgrade, 450 River Run Road, Flagstaff, AZ 86001. |
